Privacy policy

Last updated 22 September 2026

What we collect

We collect account details, business information, call metadata, recordings where enabled, and information needed to provide and secure the service.

How we use it

We use this information to operate AI receptionists, process payments, provide support, prevent abuse, and improve reliability. We do not sell customer contact data.

Voice data and retention

Call recordings and transcripts are accessed only for the account and service purposes they support. Contact us if you need a retention or deletion request handled.

Contact

Questions about privacy can be sent to support@callautomation.co.za.